FAQ

What Is Offpeak.My?

Offpeak.my is an online platform that helps diners save money and time when booking great restaurants online.

How Does Offpeak.My Work?

All restaurants usually have peak hour and off-peak hour with empty tables at various times. Offpeak.my works with these restaurants to provide special discount across various operating hours therefore creating a win-win situation for you and the restaurant owner.

How Do I Use Offpeak.My?

You first start by registering an account on Offpeak.my. Next, browse through the list of restaurants available on Offpeak.my. Select your favourite restaurant and choose the times with different discount level to make a booking. An email confirmation will be sent to your email once the booking is made. Visit the restaurants and show them the booking confirmation page to enjoy instant savings! Use on a daily basis for daily savings. It’s that easy!

What Is The Cost Of Booking?

None. It’s virtually free!

When Do I Need To Show Them My Booking Confirmation Page?

You will need to show the restaurants the booking confirmation page immediately when sited before ordering of meal.

What Does The Booking Time And Date Refer To?

The booking time and date is the time you arrived at the restaurants and the discount would be locked in at the time of arrival.

Bookings and Offers

What If I’m Late For Booking?

If you’re late, please call the restaurant to let them know that you will be running late. Their number is conveniently located at the details page. We are able to honour the discount level of your booking only within 15 minutes of the booking time. If you know that you will be late, you can quickly cancel your booking and re-book at another time.

When Can I Cancel The Booking?

You are able to cancel the booking up to 5 minutes before the time of arrival.

What If I Don’t Show Up For My Booking?

Your account may be suspended for repeated offence. We are nice people so just try not to do that too often.

How To Do I Change My Booking Or Details Of Booking?

Due to the various discount level at different booking time slots, we suggest that you cancel your existing booking and make a new booking.

How Do I Get My Discount?

After booking a restaurant, a booking confirmation page will be sent to your email. Just show the booking confirmation page to restaurant personal and enjoy immediate savings. If you’ve lost the email, you can retrieve the booking confirmation page by logging into your account in our website.

What If The Restaurant Does Not Provide Us The Savings?

Do call our concierge number at +603-78650592 and we will assist you.

What Can I Use The Discount For?

Please read the fine prints before making a booking. In general, the discount will be for the entire bill base on ala-carte, except for alcohol and existing set packages that the restaurants is currently offering.

Restaurant Owners

I’m Interested. Where Do I Get More Information?

Just head to https://offpeak.my and click on the “Restaurateur” link and send us your information. We believe in personalized service, therefore our restaurant specialist will contact you to meet up and get you signed up on board with us.

Are You Like The Rest Of The Deal Services Out There?

No. We are NOT deals. There are a too many of this out there, right? Our objective is to encourage our users to repeated use our service for daily discounted service. We try to help restaurant owners utilized their off peak hours and maximise their returns.

How Can My Restaurant Work With Offpeak.My?

Just drop us an email and details at info@offpeak.my and you will be contacted by our friendly staff.

Off Peak